Last week I got a call from one of my best customers, a broker.
“The usual?” I asked.
I jolted awake as I felt my phone buzzing under my pillow. My alarm clock said 3:02 am. After fumbling around for a few seconds in the dark, my blood pressure rising with each ring, I finally pulled my phone out to see my driver’s name on the caller display. It was the third time that week that I was waking up in the middle of the night to deal with a load issue. And it was only Tuesday.